Master new skills with our 21-day learning paths, broken into easy 5-minute daily lessons.
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Master new skills with our 21-day learning paths, broken into easy 5-minute daily lessons.
Start your journey for free.
Survive the outage. Master Incident Command, public communications, status pages, and post-mortems for security breaches and downtime.
When the site goes down or data leaks, leadership is tested. This course teaches Crisis Management. You will learn the Incident Command System (ICS) to manage internal chaos. Master external communication: writing Status Page updates, PR statements, and handling social media backlash. We cover the Blameless Post-Mortem process to learn from failure and legal considerations during security breaches. Essential for Engineering leaders and Comms teams.
Estimated completion time: 21 lessons • Self-paced learning • Lifetime access
Mix of Engineering Ops and PR strategy.
Yes, but preparation reduces panic.
Senior devs often serve as Incident Commanders.
We touch on liability, but focus on ops.