Conduct user interviews, observations, and empathy mapping for deeper customer understanding.
Estimated completion time: 21 lessons • Self-paced learning • Lifetime access
Broader than UX.
Go from your first step to master level. Three simple steps, all about User Research & Empathy.
Build a strong base in User Research & Empathy. No experience needed — just start.
Most people stop at the basics. Keep going — this step takes you higher.
The final step: let ChatGPT (Roleplay) rehearse difficult conversations while you focus on the big picture.