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qa Beginner 21 lessons

Usability Testing

Watch users fail so you can fix it. Master Moderated and Unmoderated usability testing to validate product quality.

QA finds bugs; Usability testing finds design failures. This course teaches you to plan and execute usability studies. You will learn to write non-leading tasks, moderate live sessions, and analyze unmoderated tests. We cover measuring success via metrics like Time on Task and Success Rate. Learn to synthesize findings into reports that convince stakeholders to fix UX issues. Essential for QA wanting to move into User Research.

✅ 100% Free & Lifetime Access
⏱️ 5-Minute Lessons (Bite-sized learning)
🚀 21-Lesson Path (Independent modules)
📱 Mobile Friendly (Learn anywhere)
UX Research
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Complete Course Syllabus

  • 1
    Test Planning
    Defining goals and recruiting the right participants.
  • 2
    Task Writing
    Creating scenarios that don't give away the answer.
  • 3
    Moderation
    Asking 'Why?' and comfortable silence techniques.
  • 4
    Unmoderated
    Setting up automated tests on platforms like UserTesting.
  • 5
    Analysis
    Coding observations and calculating success rates.

Estimated completion time: 21 lessons • Self-paced learning • Lifetime access

Career Outlook

Estimated Salary
$80k - $120k

Career Paths

UX Researcher $90k-$135k
Usability Analyst $80k-$115k
QA Lead $95k-$130k

What You Will Learn

Plan and script effective usability test scenarios
Moderate live user sessions without biasing the user
Analyze recordings to identify friction points
Calculate usability metrics (SEQ, SUS, Time on Task)
Present video-backed findings to product teams

Skills You Will Gain

User Research Test Moderation Data Analysis UX Reporting Empathy

Who Is This For

QA Engineers
UX Researchers
Product Owners

Prerequisites

None

Usability Testing FAQs

QA job?

Overlap with UX; QA often advocates for the user.

Tools?

Zoom is enough to start; platforms scale it.

Sample size?

5 users uncover 85% of usability issues.

Subjective?

No, we use metrics to make it objective.

Need more info?
All Reork courses are 100% free, self-paced, and fully accessible on mobile devices. No prior experience is required. Read our full Platform FAQ.

Tech Stack & Tools

UserTesting
Zoom
Lookback
Optimal Workshop

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