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Interest-based negotiation. BATNA, ZOPA, and principled negotiation techniques.
Estimated completion time: 21 lessons • Self-paced learning • Lifetime access
Win-win negotiation.
Mediate conflicts as a neutral third party. ADR, workplace mediation, and commercial disputes.
Negotiate with suppliers. TCO analysis, leverage strategies, and long-term partnership deals.
Negotiate contract terms. Liability, indemnification, SLAs, and commercial terms.