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Data-driven operations. Operations research, optimization models, and simulation.
Estimated completion time: 21 lessons • Self-paced learning • Lifetime access
Applied decision science.
Facilities and maintenance ops. Preventive maintenance, TPM, and CMMS systems.
Optimize service delivery. Queue theory, SLAs, and customer experience in operations.
Automate repetitive tasks with RPA, workflow engines, and low-code platforms.