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Unify online and offline. BOPIS, ship-from-store, and seamless customer journeys.
Estimated completion time: 21 lessons • Self-paced learning • Lifetime access
Evolving, not dying.
Build and manage franchise systems. FDD, unit economics, and franchisee relations.
Assortment planning, vendor negotiation, and category management for optimal product mix.
Retail data analytics. Basket analysis, customer lifetime value, and predictive retail analytics.