Course Level: Intermediate

Six Sigma. DMAIC methodology, statistical process control, and defect reduction.

Lean manufacturing. Waste elimination, value stream mapping, and lean tools.

ISO 9001. Quality management systems, certification, and QMS implementation.

Quality auditing. Internal audits, supplier audits, and audit program management.

Statistical quality. Control charts, process capability, and statistical analysis.

Cost of quality. Prevention/appraisal/failure costs, COPQ analysis, and quality economics.

Quality culture. Employee engagement, quality circles, and kaizen teams.

Digital quality. QMS software, digital quality platforms, and quality analytics.