Course Level: Intermediate

Internal Communications Strategy

Build effective internal comms. Town halls, newsletters, intranets, and change communications.
Employee Listening & Surveys

Design and analyze employee surveys. Pulse surveys, engagement surveys, and action planning.
Recognition & Rewards Programs

Design recognition programs. Peer recognition, milestone celebrations, and rewards budgets.
Flexible Work & Policy Design

Design flexible work policies. Remote, hybrid, compressed weeks, and asynchronous work.
Workspace Design & Experience

Design physical workspaces. Activity-based working, collaboration zones, and workplace analytics.
Revenue Intelligence & Analytics

Conversation intelligence, deal analytics, and AI-powered revenue insights.
Revenue Operations Fundamentals

Align sales, marketing, and CS operations. Tech stack, data, and end-to-end revenue processes.
CRM Administration & Optimization

Administer and optimize CRM platforms. Data hygiene, workflows, and adoption best practices.
Revenue Forecasting & Pipeline Mgmt

Build accurate revenue forecasts. Pipeline coverage, weighted forecasting, and forecast cadences.
GTM Tech Stack Design

Design the go-to-market tech stack. Tool selection, integration, and stack optimization.