Course Level: Intermediate

UX for Emerging Technology

UX for AI, VR, AR, and voice. Design strategy for emerging technology experiences.
Vendor Selection & RFP Management

Run vendor selections. RFP/RFI process, evaluation criteria, and vendor due diligence.
Vendor Contract Negotiation

Negotiate vendor contracts. Terms, SLAs, pricing models, and contract governance.
Vendor Performance Management

Measure vendor performance. Scorecards, QBRs, and performance improvement plans.
Vendor Risk & Compliance

Manage vendor risk. Third-party risk, compliance assessments, and vendor security.
IT Vendor Management

Manage IT vendors. SaaS management, license optimization, and IT vendor consolidation.
Vendor Diversity & Inclusion

Supplier diversity programs. MBE/WBE/DVBE inclusion, diversity spend tracking, and program management.
Vendor Relationship Optimization

Optimize vendor relationships. Strategic partnerships, joint innovation, and value co-creation.
Vendor Consolidation & Rationalization

Reduce vendor sprawl. Consolidation strategy, migration planning, and vendor rationalization.
Experience Vision & North Star

Create experience visions. North star frameworks, future-state design, and vision communication.