Course Level: Intermediate
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Outsourcing & Shared Services
Manage outsourcing and shared services. Make-vs-buy, transition management, and governance.
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Change Impact Assessment
Assess change impacts. Stakeholder analysis, readiness assessments, and impact mapping.
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Resistance Management
Manage change resistance. Root causes, resistance mapping, and intervention strategies.
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Digital Transformation Change Mgmt
Change management for digital transformation. Technology adoption, digital literacy, and culture shift.
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Change Agent Network Design
Build change champion networks. Recruiting, training, and activating change agents.
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Change Measurement & ROI
Measure change effectiveness. Adoption metrics, ROI of change management, and success criteria.
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Lean Operations Deep Dive
Advanced lean operations. Value stream mapping, kaizen blitz, and lean transformation.
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Theory of Constraints (TOC)
Identify and exploit constraints. Drum-buffer-rope, throughput accounting, and bottleneck management.
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PMP Certification Prep
PMP exam preparation. PMBOK guide, predictive and agile domains, and practice exams.
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Demand Planning & Forecasting
Forecast demand accurately. Statistical forecasting, demand sensing, and S&OP integration.