Drive conversational commerce. Design chatbot flows, integrate AI responses, and automate support to boost engagement.
Conversation is the new interface. This course teaches you to build chatbots that sell and support. You will learn to design Conversation Flows that feel natural, not robotic. Master rule-based logic for qualification and routing, and integrate AI (LLMs) for dynamic responses. We cover platforms like Intercom and Drift, focusing on using bots for lead generation, customer support deflection, and personalized ecommerce recommendations.
Estimated completion time: 21 lessons • Self-paced learning • Lifetime access
We teach a hybrid approach for reliability.
No, most platforms use visual builders.
We teach *helpful* design, not intrusive spam.
Yes, huge for product recommendations.
3 recommended paths based on what you're learning
Top performers in Chatbot Marketing often move into Customer Experience Strategy. See why.
CRM Automation pairs surprisingly well with Chatbot Marketing. Most people overlook this combo.
This AI tool changes the game: Clay + AI Enrichment lets you build hyper-personalized outreach.