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Lead under pressure. Decision-making, crisis teams, and command structures.
Estimated completion time: 21 lessons • Self-paced learning • Lifetime access
All types u2014 PR, ops, cyber.
Craft public statements, manage media, and control narrative during crises.
Lead crisis management functions. CMO setup, governance, and enterprise crisis preparedness.
Rebuild trust after a crisis. Apology strategy, goodwill campaigns, and stakeholder repair.