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QA Metrics & KPIs

Prove the value of QA. Master Defect Density, Escape Rate, Test Coverage, and DRE to communicate quality to stakeholders.

You can't manage what you can't measure. This course focuses on QA Metrics. You will learn to calculate and interpret key indicators: Defect Escape Rate (quality felt by users), Defect Density (code quality), and Defect Removal Efficiency (DRE). We cover Code Coverage vs Test Coverage and how to build dashboards that executives understand. Stop reporting 'number of test cases run' and start reporting risk reduction.

✅ 100% Free & Lifetime Access
⏱️ 5-Minute Lessons (Bite-sized learning)
🚀 21-Lesson Path (Independent modules)
📱 Mobile Friendly (Learn anywhere)
QA Leads
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Secure Enrollment via SSL

Complete Course Syllabus

  • 1
    Metrics Trap
    Why 'Test Count' is a vanity metric.
  • 2
    Key Indicators
    Defining Escape Rate, Density, and Age.
  • 3
    Coverage
    Code coverage vs Requirement coverage.
  • 4
    DRE
    Measuring the efficiency of each testing phase.
  • 5
    Dashboards
    Visualizing trends for stakeholders in Jira/Excel.

Estimated completion time: 21 lessons • Self-paced learning • Lifetime access

Career Outlook

Estimated Salary
$110k - $150k

Career Paths

QA Director $140k-$180k
Quality Manager $115k-$155k
Process Engineer $100k-$140k

What You Will Learn

Calculate and analyze Defect Escape Rate and Density
Measure Defect Removal Efficiency (DRE) per stage
Design executive dashboards for Quality visibility
Differentiate between vanity metrics and actionable KPIs
Use metrics to argue for resources or process changes

Skills You Will Gain

Data Analysis KPI Definition Reporting Jira Dashboards Excel

Who Is This For

QA Managers
Test Leads
Scrum Masters

Prerequisites

QA Experience

QA Metrics & KPIs FAQs

Management only?

Leads need this to justify team value.

Math heavy?

Simple percentages and ratios.

Tools?

Most data comes from Jira; analysis in Excel.

Standard?

Yes, standard industry quality ISO metrics.

Need more info?
All Reork courses are 100% free, self-paced, and fully accessible on mobile devices. No prior experience is required. Read our full Platform FAQ.

Tech Stack & Tools

Jira
Tableau
Excel
Confluence

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Your Learning Path

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QA Metrics & KPIs Basics

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QA Metrics & KPIs for Beginners
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Advanced QA Metrics & KPIs

Go past the basics. Advanced QA Metrics & KPIs is what sets you apart.

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Advanced QA Metrics & KPIs Course
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